Flores Mobile

Flores Mobile App provides a single access point for participants to upload debit card documentation/claims while providing real-time access to consumer driven account data whenever and wherever through our fully responsive website. Simply log on to the application using your PID or User Name and your password. Capture for Debit Card Documentation or Claim Submissions To submit a claim, select “Upload” from the main screen then select the type of claim to upload. You can then photograph your documentation, upload up to 10 images from your camera roll, and add claim details. Once your claim is submitted you will receive the standard e-Status messages as the document is processed by Flores. Viewing Account Information You are also able to access your Flores Account Information using this mobile app. By selecting one of your accounts, you will be taken to the responsive Flores247.com website without a need for an additional login. Through this portal you can view account history, plan documents, add Authorized Users, add/edit Direct Deposit information, and access helpful guides.

- Improved document upload experience for participants: If a participant without an active plan attempts to upload documentation, they’ll now see a clear pop-up message explaining why the upload is unsuccessful: “To access this feature you must be enrolled in an active plan.”